Call us: 1.866.238.5633 |

Merchant Services

Bill 1st is committed to the success of your business. With our payment expertise and complete suite of solutions, Bill 1st is able to provide you with a solid foundation for conducting business in the e-commerce marketplace. We offer multiple levels of service in support of your business objectives from inception and continued throughout the changes, trends and growth of your e-commerce presence Our FlexMerchant™ Platform offers a rich e-commerce storefront development platform which provides a full service array of solutions and services from which to engage in the e-commerce marketplace or to enhance customers' e-commerce needs through use of rich technologies, payment services and industry expertise.


Payment Processing

Card Acceptance

With all major card issuer payment acceptance integrated into our system, you will benefit from our expertise in your merchant account set-up and implementation. You can leverage fast and seamless implementation turnaround and processing infrastructure functionality as delivered via our dedicated staff of technical specialists.


Major Card Issuers Available
  • VISA
  • Master Card
  • American Express
  • Discover
  • JCB
  • Maestro
  • Euro Debit

Bill 1st recognizes that your customers will need to have a variety of payment options at their disposal in order for you to assure the best opportunity for profitability though your e-commerce site. Therefore, we extend our electronic payment processing to include ACH and online checks. These additional electronic payment methods promote the establishment of untapped revenue streams from which to benefit. Specifically, ACH (Automated Clearing House) and online checks can be designed to simplify re-bill payment options in a manner that is both simple and seamless to your customers. Furthermore, should you require an e-commerce electronic storefront/shopping cart, the Bill 1st FlexMerchant™ platform will provide such integration. With varied payment options, your profitability can rapidly escalate. Explore the possibilities of architecting the best payment solutions mix in support of maximization of your company's profitability with our industry experts.

Support

Bill 1st provides you peace of mind through first-class customer service. Bill 1st has a dedicated team of professional specialists available to your organization 24/7/365 to ensure you and your customers have the necessary attention to resolve any issues. Whether for technical consultation or for status and customer interface matters, Bill 1st has the resources available to assist. Call Center—With live 24/7/365 monitoring and over 100 agents, Bill 1st has the customer service infrastructure capable of meeting the most demanding call volumes. Our call center is equipped with multiple communication channels to suit every need and/or preference. Specifically, our agents can engage in support affiliated communications by any of the following methods:

  • Phone
  • Email
  • Web
  • Interactive Voice Response(IVR) integration

To further support our customer service excellence, Bill 1st has a first class quality assurance program to ensure the highest standards, customer service support proficiency and availability to your customers—both internal and external. Call monitoring and recording capabilities serve as the basis for continual improvement and tuning to your specific requirements. We are both committed and adaptable to meet the demands of your e-commerce presence we have the necessary infrastructure to guarantee you and your customers receive the best attention in handling merchant account and customer service matters alike.